Menu
Bank Cottage Dental 14 Castle Street, Thornbury, Bristol, BS35 1HB
Speak to us today on 01454 412 053
I would like to
google icon2 instagram icon2 Reviews

Testimonials

  • Home
  • >
  • Testimonials

As a person with a fear of dentists who had not visited one in 8 years I can honestly say Dentist Tim Lindop and Nurse Lisa made me feel at ease. They were friendly and professional and I cannot recommend them highly enough. Tim took the time to thoroughly explain to me what he was going to do before beginning which took a lot of my anxiety away. After explaining my concerns Tim was very patient and understanding and the injections I received were very gentle. Excellent dental practice with exceptional staff, I won't be going anywhere else in future.

Richard

I went to see Tim Lindop as I haven't been to the dentist in about 5 years. Dentists usually scare me! Tim was great, very calm and explained everything to me. He was very chatty, which put me at ease and I felt very comfortable as he checked my teeth. He also managed to take off the glue from a brace I had over 16 years ago, which no dentist has ever done. I now have very smooth teeth and feel more confident smiling because it looked like a stain on my front teeth. His dental nurse Lisa was also very lovely and chatty and smiley! This is a dental practice I will be returning to and have definitely found a gem of a dentist!

Abby

I have been a patient at the Bank cottage dental for few years now and I am extremely happy with the experience I get with every visit.

Having a slight panic and fear of going to dentists all my life, going to the Bank cottage Dental makes the visit so much easier.

On arrival to the Dental practice you are greeted with a warm welcome from the friendly staff and your dentist, hygienist and the dental nurses make me feel relaxed during my visit.

Reception staff are very helpful and will do their up most to allocate you the earliest appointments possible.

I truly would recommend Bank Cottage Dental to anyone including children because of my experience regarding service, professional care and procedures.

Thank you Bank Cottage Dental for looking after me with every visit.

Birgitta

I have been a patient at the Bank cottage dental for few years now and I am extremely happy with the experience I get with every visit. Having a slight panic and fear of going to dentists all my life, going to the Bank cottage Dental makes the visit so much easier. On arrival to the Dental practice you are greeted with a warm welcome from the friendly staff and your dentist, hygienist and the dental nurses make me feel relaxed during my visit. Reception staff are very helpful and will do their up most to allocate you the earliest appointments possible. I truly would recommend Bank Cottage Dental to anyone including children because of my experience regarding service, professional care and procedures. Thank you Bank Cottage Dental for looking after me with every visit.

Gareth

Excellent service provided. Dr Hichens took time to explain in detail the treatment being carried out & why it was being done. The treatment itself was done with extreme care & attention. The staff were all friendly & professional throughout. I would not hesitate in recommending this practice.

Matthew

I have been a patient at Bank Cottage Dental for several years and I am well and truly satisfied. Everyone is so friendly and my dentist Dr Hichens is very conscientious. Since being modernised the surgery is comfortable and welcoming. I would strongly recommend this dental practice.

Jane

My dentist is very thorough and makes you feel at ease. I would certainly recommend Bank Cottage Dental practice.

Mimi

I had to use the practice on a Saturday for an emergency call out. Dr Hitchens, who was on call agreed to meet me at his practice in a timely and professional manner. The level of care and treatment was first class from Dr Hitchens. This is certaintly a practice I would recommend to anyone.

Paul

I joined Bank Cottage after an emergency dental situation, caused by a lack of care by my previous dentist. I've been with them for over 7 years now and their care and thoroughness is second to none.

Adele

A very satisfactory practice!

Jo

Great experience with very personable staff. Dentist was happy to take the time to explain he options, procedures and the progress. I would happily recommend to friends and family.

Stuart

My orthodontic treatment was outstanding and all staff were very nice and always made me calm. They always were on hand if something was wrong or needed to be fixed. I am very happy with the results - it was great!

Thank you Lisa for all the time and effort you have spent in making my teeth perfect. I am so grateful - thank you so much! Thanks for all your hard work and I promise to take care of them.

Molly

Lisa Hichens is a fantastic orthodontist. She talks me through everything. Makes me feel at ease and I am so pleased with how my teeth are now looking. Lovely lady - would highly recommend! Bank Cottage Dental Practice is great. Thanks all of you.

Maria

I have received excellent treatments so far with the process of my Invisalign aligners. I have been given lots of information and have been made to feel comfortable throughout the process. Lisa and Suzette have both been very friendly and welcoming whenever I have been in for an appointment.

Frances

They were smiley and friendly in each appointment. Having braces are fine when you get used to it, but taking them off was pretty great.

Mary-Rose

My brace treatment was very successful and I am very happy with the result. Staff were helpful and friendly, which made the whole process a lot easier.

Reece

I used to hate my dental visits until I came to Bank Cottage where every member of staff greets you in a friendly respectful manner. I have experienced many dental procedures by Mr Hichens whom I class as a number one dentist in all respects. I class 10 out of 10, excellent service throughout, wonderful workmanship, staff always make your feel very comfortable, and safe in their hands - very happy patient.

Ann

I’ve had problems with my teeth on and off over the years and a few bad experiences with previous dentists, which made me decide to try a private dentist. After a full consultation with Mr Hichens and some necessary work done over a few months, I have a fully functioning set of attractive teeth with no pain and no sensitivity. Mr Hichens explains everything very clearly and takes the time to give you all the options available. He is also very considerate of his patients comfort and concerns. I would highly recommend this dental practice and Mr Hichens in particular.

Prue

Going to the dentist is never fun, but the staff at Bank Cottage Dental go out of their way to make it as unthreatening and even pleasant as possible. Unfailingly friendly and courteous, they are as skillful and professional as is possible to be. I have complete faith in their advice and treatment. If I ever had to move from this area, I would travel back to be treated here. It would be well worth it.

Mariann

I have been seeing this dentist, Dr Connor Hichens, and the dental hygienist for 4 years. The care, treatment, explanations and skill is the best I have ever received. Great preventative care. Acute care, in an emergency, is quick and effective. Treated with respect in friendly practice. Reception staff and appointment system efficient. Useful text reminders. Highly recommended.

Thank you so much for all your excellent treatment and care of my teeth. You are a great dentist and have a super team.

Derek

Dr Connor Hichens is the best dentist ever! I am very nervous at the dentist and have a “choking” phobia. But Dr Hichens is calm, polite, professional and funny. Also, very kind and patient. I will never go to another dentist! He, Mrs P and staff are superb!

Linda

My dentist and the dental lab created a perfect front tooth crown for me and I couldn’t be happier with the result! Truly excellent service.

Myles

I couldn’t be happier following my recent treatment. Throughout the procedure all everybody was concerned about was my comfort and wellbeing. The results of all your time and effort are outstanding. I now have the happiest of smiles. Thanks to everyone but especially Tim for his care and patience to get everything just right. I’m sorry I kept so many of you late that evening.

Ruth

There is always a warm welcoming from the moment you step inside Bank Cottage Dental Practice. All members of the staff work in a very professional manner. the surgery is maintained to a high standard of hygiene.

Tony

I registered with Bank Cottage Practice last year and I have recently had a root canal filling and a crown. I not only found Tim very efficient with great attention to detail, but also very kind and caring which means that I now feel far less apprehensive about going to the dentist, than I have for years.

Pippa

We have been patients here for over 30 years and we have always been very satisfied with our treatments.

Anne & David

Lisa is incredibly friendly and calms any anxiety I may have about my treatments.  She is professional, efficient and keeps me informed about my dental health.

Lewis

I have been very glad to have been coming to the Bank Cottage Practice for over twenty years now.  What keeps me returning is the high quality of friendly, utterly professional treatment and the way a genuine interest has been fully maintained, in my well being and dental health, at all times.  

Mike Furlong and now, Tim Lindop have been reliable, highly skilled and very exacting and precise, in all the work they have done, especially taking care to explain the full details of what is going on and the projected issues, for the future.  

Even though we now live in North Devon, we still come up, which I hope speaks for itself!

The support staff are most friendly, welcoming and reassuringly professional, in their approach.  Well done all

David

After many years of being terrified of the dentist, I have even got as far as the door and turned around and gone home again.  This is all due to the memories of the old school dentist and the kind of treatment.  He understand my fears, explains in detail step by step what is going to happen.  Has great patience and understanding of my fear.  I would like to thank Tim Lindop and all the staff for being so kind and understanding

Aubrey

Deciding to have my teeth straightened has been one of my best decisions! Although the process took over 12 months and a little discomfort, it has been well worth it.  Also being able to make the payments in instalments eased the costs and made it more viable for me.  My treatment was carried out in an expert and professional manner.  

Looking back at old photographs has made me realise just how much better they appear now and I am now able to smile without being self conscious.  Thank you!

Janet

After years of never showing my teeth in a photo - was absolutely delighted with my new look! Such friendly staff, makes a dentist visit something to look forward to! Recommend Bank Cottage Dental to anyone - especially if they are like me and always avoided going before."

Carol

Thank you all so much for staying later last night and helping my daughter out with her painful tooth.  We really appreciated your kindness and patience, when you should have been at home with your families.  She’s much better today and back to her normal chatty self

Angela

I just wanted to drop you a line to say thanks to your team for such a positive experience at the practice today. After nearly 20 years seeing Mike Furlong, I was naturally intrigued as to what my new experience would be like. And of course it was absolutely fine. Tim was great, put me at ease and I had a more than positive experience. I never for a minute thought I wouldn’t, but I wanted to pay tribute to your team who are always so polite and helpful, also including Jo who I always see as my hygienist, who’s amazing. I may add that it helped my experience today that I didn’t need anything doing! Everyone’s always quick to complain in this modern world, so I thought I’d buck the trend and say thank you to the team, not just for today but all the dental care over the years.

Keep up the good work!

Chris

Have a question?

facier thumb

Bridge2Aid - our chosen charity. How you can help.

"

Bank Cottage has supported Bridge 2 Aid charity for many years.  Bridge 2

"
Read More
facier thumb

Sharing is caring - let's work together to improve the future for our children!

"

Oral hygiene and dietary habits are established during childhood.  So with

"
Read More
facier thumb

Teamwork is how everyday people achieve remarkable goals

"

Bank Cottage are proud to work with CBC Dental Laboratory, which have been

"
Read More
facier thumb

Taking time to get back to basics

"

“After a certain high level of technical skill is achieved, science and art

"
Read More
facier thumb

Modern Dentistry Training

"

Tim attending one of his hands-on technical courses as part of a one year t

"
Read More
facier thumb

Fireman Sam in Thornbury?

"

The Bank Cottage team had an enjoyable and informative fire training update

"
Read More
facier thumb

"If you can dream it, you can do it!" - Walt Disney

"

Lisa was proud to receive her brown sash certificate from her inspirational

"
Read More
facier thumb

Helphomeless Bristol

"

Teresa and Lisa Perrin have volunteered to go on a rota every 6 weeks to pr

"
Read More
Top